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Copyright
Notice
Copyright
notice ©2002
Transcom Communications Systems Ltd Copyright
in all works on this site belongs to Transcom
Communications Systems Ltd and all rights conferred
by the law of copyright and by virtue of international
copyright conventions are reserved to the company.
Documents published by Transcom Communications
Systems Ltd this site may not be copied without
the prior written consent of the company.
Privacy
Statement
Your
privacy
At
Transcom Communications Systems, we take your
privacy seriously. TCS has privacy obligations
to you under the Privacy Act and an industry
code. This Privacy Statement sets out how we
may gather, use, disclose and manage information
about you. We discuss these issues under the
following headings:
The
information we collect
The
information TCS collects depends on what services
we provide to you and how you contact us. All
information is stored in our customer databases,
and includes manual records.
If
you are applying for products or services from
us we collect information such as your name,
current address, employment details including
length of service, home/business/mobile telephone
numbers, income range, password and/or PIN,
email address, fax number, property information
such as owner/tenant and period of occupancy,
credit card details, bank account details (for
direct debit purposes), or other service provider
and your account number. Without some of this
information, we will generally be unable to
assess your application or supply services to
you.
If
you visit our website, TCS collects information
about your visit including your IP address,
domain name, the date and time of your visit,
the pages you accessed.
Except
as set out in this Statement, we will not actively
seek or disclose sensitive information about
you such as race or ethnic background, religion,
sexual preference, criminal record, political
affiliations, trade union membership or physical
and mental health without your consent.
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How
we use your information
Advanced
Engine Components uses your information for
one or more of the following purposes:
· to identify you
· to register you as a customer or website
user
· to provide you with the products and
services you request
· to reply to your requests for information
· to provide customer support
· to assess your creditworthiness
· to issue bills and facilitate collection
· to keep you informed of new developments
or other products or services of TCS or our
business partners including
by way of direct marketing
· to register you for events or competitions
· to conduct market surveys
· to assess the payment of commissions
due to Contractors who have sold products and
services on our behalf to
you
Except
in the circumstances set out in the Disclosure
section below, we will not use your personal
information for any purpose not set out above
without your prior consent.
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Disclosure
of personal information
Except
as set out in this Statement or in your application
form, TCS will not sell, rent or give your personal
information to any third party without your
consent.
We
may need to disclose information about you to
third parties in the following situations:
· to provide you with the products and
services you have requested
· to protect the rights or property of
TCS, our customers or any other person
· to another party if we sell all or
part of our company or its business
· where you would reasonably expect us
to disclose the information for a particular
purpose which is related to the
purpose for which you supplied the information
· where we reasonably believe that disclosure
is necessary to lessen or prevent a serious
and imminent threat to
life or health
· where we suspect that unlawful activity
is or has been engaged in and use of the information
is necessary
· where authorised or required by law
or where reasonably necessary to enforce the
law
· where required in connection with our
obligations to a Stock Exchange
· where we outsource any functions relevant
to provision of services to you
To
the extent legally permitted, information obtained
by TCS may be shared between different parts
of TCS and with other entities in the TCS group.
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TCS's
security measures
TCS
takes all reasonable steps to protect the security
of information we hold about you. Only authorised
people have access to your personal information.
The
Internet is not a completely secure method of
transmitting information. Accordingly, TCS cannot
accept responsibility for the security of information
you send to us or receive from us over the Internet
or for any unauthorised access to or use of
that information. Ultimately, you must ensure
that your passwords or PINS are not disclosed
to or accessible by someone else.
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Access
to your information
Except
as set out in this section, you can access all
personal information that we are holding about
you by writing to our Privacy Officer at PO
Box 382 Mt Hawthorn 6016, Western Australia,
and we will provide you with a copy of your
file. We may charge a reasonable amount for
providing access. If you wish to change personal
information that is out of date or inaccurate
at any time please write to our Privacy Officer
at PO
Box 382 Mt Hawthorn 6016, Western Australia.
If you wish to have your personal information
deleted please let us know and we will generally
delete that information.
Provision,
variation or deletion of information may be
restricted if we need that information for one
or more of the purposes set out in the bullet
points in the "Disclosure of personal information"
section of this Privacy Statement. We may also
decline a request if we consider it to be frivolous,
if disclosure would unreasonably impact another's
privacy, if the information is relevant to legal
proceedings between us and would not be available
by way of discovery or if providing access would
reveal our intentions in any negotiations in
a way which prejudices those negotiations. We
will give you reasons if we decline to grant
access or allow correction of information.
After
notice from you, we will take reasonable steps
to correct any of your information which is
inaccurate, incomplete or out of date.
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Changes
to this statement
Transcom
Communications Systems may change this Privacy
Statement at any time. Any changes will apply
to information collected before or after the
date of the change. Updated versions of this
Statement will be posted on our website at http://www.transcom.com.au
as soon as practicable. We suggest that you
visit our website regularly to keep up to date
with any changes.
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